© 2010 Hold The Phone, LLC




The NEW Business Standard

Just as fax machines were once a novelty, they have now become a business necessity. Providing customized message on hold for your callers has also now become the standard in business today.

The Numbers Tell the Story

1.  70% of ALL business callers are placed on hold

2.  60% of callers placed on hold without messages on hold will hang up within 40 seconds, 90% within a minute!

3.  30% of callers that hang up ...don´t call back!

What Else Should I Know?

The cost of a customized message on hold program with a Digital Delivery System is less than paying the required licensing fees for music or radio on hold..and callers actually appreciate messages over just music or silence!

Customized Message On Hold programs provide the "Missing Link" in Marketing Programs. By advertising your telephone number in print media, on the radio, television, or on the internet encourages customers to call you. Using messages on hold will bridge the gap between your advertising and your staff. What callers hear while on hold can actually reinforce their decision to contact you by providing valuable information while at the same time enhancing your image.

Sound Solutions for Today´s Business Environment

  • Affordable
  • Reduces hang-ups
  • Educates and informs
  • Enhances business image
  • Stimulates business
  • Reinforces existing campaigns
  • Lowers caller frustration
  • Excellent one-on-one marketing tool
  • Cross sell existing clients
  • Prevents callers from hearing competing radio ads

It Is Your Business

Hold time is yours! It´s like having a blank billboard at the busiest instersection in town. Everybody´s "staring" at it. You can leave it blank or tell them about your company, your products, and your services.

"Silence is annoying, tiresome, and makes people hang up before you can get to them. Play them a message, though, and suddenly they start listening." — Teleconnect Magazine

"Playing professionally recorded music and messages on hold to your callers offers one of the cheapest and most effective ways to market your products to a catpive audience." — Call Center Magazine